Marks & Spencer


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Pledge:

H1. Chronic Conditions Guide and Carers

Committed since:

1 January, 2013

Delivery plan:

Submitted: 12 January, 2012

Marks and Spencer has had chronic condition guides available on its internal management information system since 2005. Over the past year we have developed these guides, which we call 'managing health problems guides' to over 40 in number. Each guide clearly explains the condition, its possible manifestation in the work and environment and guides the manager on issues such as potential return to work patterns and additional support available. We are currently in the process of making each of these guides available on our wellbeing portal so that they can be accessed in other formats such as video, audio and pdf.

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