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H3. Health & Wellbeing Report
1 January, 2013
Submitted: 8 April, 2015
Please describe how you report on the health and wellbeing of your employees, including annual sickness rates
BT continues to report on the health and wellbeing of it’s people both internally and externally, following the BITC Work Well reporting guidelines. In 2013 and 2014, BITC ranked BT in the top five FTSE100 companies displaying leading practice in their public reporting.
We were re-accredited the Big Tick awarded to our Work Fit programme in 2013.
We can only sustain great performance for the company if our people achieve their full potential over the long term. Keeping them safe, healthy and motivated is vital.
We publicly report the following measures, with supporting narrative in our ‘Better Future’ report available on our corporate website.
• Over 97% of our people have completed their required health, safety and wellbeing training during the year
• 750 managers completed Managing Mental Health training, a one day workshop specifically designed to improve people managers understanding of mental health issues.
Wellbeing Index: based on responses from our employee engagement survey. In Q4 it was 3.89, an increase of 2.1% on last year.
Utilisation of our specialist services: e.g. Employee Assistance Programme with 6.5% of employees using the service, with 97% of those reported feeling better equipped to deal with their problems after they completed their interaction.
Sickness absence: overall increase from 2.10% to 2.23% but this headline figure disguises significant performance differences within the organisation.
Lost Time Injury (LTI) rate: we reduced this by 22.7% to 1.49 accidents per million working hours, exceeding our KPI target by 21.6%. We achieved this through initiatives that promoted safer behaviour among employees, and supporting leaders in management and engineering functions to develop stronger skills and knowledge of health and safety best practice.
Work Related Ill health: remains at very low levels and we have seen little change in the overall incidence rate.
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